Family owned and operated, Call Management Resources is a professional call answering service located in the Columbus, Ohio area and has been a trusted outsourcing provider to organizations across the country for more than 50 years. From Fortune 500 corporations to city, county, state, and federal government agencies to small businesses and start-ups, our call center services utilize the latest technological developments to meet the growing needs of our customers.
By offering superior customer service, customizable quality assurance tools, complete account transparency, and emergency after-hours operator availability, we provide the convenience and freedom to conduct your business worry free. Choosing the right call center for your answering services is one of the most important decisions that your company will make. Since the terminology and procedures are very industry specific, many businesses get confused about choosing the right answering service. Having a basic understanding of the answering service process and relying on a knowledgeable call center sales representative can help meet the needs of your businesses while staying within your budget.
Remember, the one call you might otherwise miss can more than pay for our services for an entire month!